Bad Backs – Your Trusted NDIS Provider

Supporting Australians with comfort, mobility, and independence.
Get Started with NDIS Support
Welcome to Bad Backs, your partner in NDIS support. As a registered provider with the National Disability Insurance Scheme (NDIS), we’re dedicated to enhancing the lives of individuals with disabilities. Our mission is to support NDIS participants in achieving their personal goals and living fulfilling lives. We recognize that each person’s journey is unique, and we are here to support you every step of the way.

Who We Support

  • NDIS participants (self-managed & plan-managed)
  • Support coordinators
  • Plan managers

What You Can Purchase

Explore our wide range of products to enhance your comfort and mobility:

  • Ergonomic chairs & desks
  • Adjustable beds & recliners
  • Mobility aids
  • Pain relief & therapeutic supports

How to Order with NDIS

Browse our online store

Explore our range of comfort and mobility products

Contact us

Let us know how we can help

Receive a quote or invoice

Get detailed pricing and eligibility information

Get your items delivered

Fast, reliable delivery to your door

Real Stories, Real Impact

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"Bad Backs helped me get an ergonomic recliner through NDIS. Their team handled the paperwork and made it easy."

– NDIS Participant

⭐⭐⭐⭐⭐

"Thanks to Bad Backs, I now have a proper chair for my home office. They even helped me understand what was claimable."

– NDIS Participant

Need a Quote or Support?

We provide:

Formal quotes for plan approval

Get detailed quotes that meet NDIS requirements Request Quote

Support Coordinator Referral

How can we assist your client? Make Referral

General Enquiry

Start a conversation with us Contact Us

Our Provider Compliance Responsibilities

As a registered NDIS provider, we are committed to meeting all compliance requirements to ensure the highest quality of service and support for our participants.

🛡️ Quality & Safeguards

  • Adherence to NDIS Quality and Safeguards Commission standards
  • Regular compliance audits and quality reviews
  • Incident reporting and management procedures
  • Continuous improvement processes

🔒 Privacy & Confidentiality

  • Strict adherence to Privacy Act 1988 requirements
  • Secure handling and storage of personal information
  • Consent-based information sharing protocols
  • Regular privacy training for all staff members

📋 Service Delivery Standards

  • Delivery of supports as outlined in participant plans
  • Transparent pricing and billing practices
  • Timely and accurate service documentation
  • Regular communication with participants and support coordinators

⚖️ Legal & Regulatory Compliance

  • Compliance with NDIS Act 2013 and related legislation
  • Workplace health and safety obligations
  • Anti-discrimination and human rights compliance
  • Regular legal and regulatory updates training

Our Commitment to Excellence

We maintain comprehensive policies and procedures to ensure full compliance with all NDIS requirements. Our team receives regular training and our systems are continuously updated to reflect current best practices and regulatory changes.

Regular Audits

Independent compliance reviews

Staff Training

Ongoing professional development

Read More

Get in Touch

Take the first step towards independence and empowerment with Bad Backs. Contact us today to discover how we can help you or a loved one maximize the benefits of the NDIS. Together, we can build a future where everyone has the opportunity to succeed and thrive.

Phone

1800 615 666

Email

ndis@badbacks.com.au